I have been a faculty member at MIT Sloan School of Management since 2011. Prior to Sloan I spent about seven years on the faculty at Harvard Business School. My teaching and research focus on operations management. Specifically, I look at how companies can use operations to create more profitable and sustainable businesses.
Currently, I am working on a book that shows what companies can learn from successful retailers that break the trade-off between good jobs and low prices. Read my recent Harvard Business review article on this topic as well as my recent blog post for HBR on why it is good for even low-cost retailers to invest in their workforce.
Photo by Evgenia Eliseeva